• Nikita Jewelry Appointment Policy
    At Nikita Jewelry, we offer private in-person, virtual, and phone consultations to deliver a truly personalized and exclusive experience to our private bespoke clients. Our Manhattan atelier is located at 608 Fifth Avenue and is accessible by appointment only. All visits must be scheduled in advance to ensure the highest level of service.

    Recommended Consultation Flow
    To provide you with the most personalized service possible, we kindly recommend beginning with a phone consultation. This initial step helps us understand your vision and determine how we can best assist you. From there, we will invite you to book a virtual design session or a private appointment at our Fifth Avenue atelier, if you wish.

    Scheduling
    To book an appointment, we kindly request that you complete our Private Consultationform located on the Bespoke page. A dedicated team member will personally reach out via email or phone within 24 to 48 hours to schedule your private phone consultation and provide you with a calendar booking system.

    As part of our white-glove service, only VIP members have immediate access to Despina’s personal calendar.

    To secure your preferred time, we recommend scheduling at least 24 hours in advance.

    Confirmation for Virtual and In-Person Atelier Appointments
    Once your appointment is scheduled, you will receive an automatic confirmation email with all pertinent details.
    A friendly reminder email will also be sent one day before your scheduled time. These thoughtful touches help ensure a seamless and truly bespoke experience.

    Please note: Appointments not confirmed during this verification process may be respectfully released, even if a calendar invitation has been accepted.

    Cancellations & Rescheduling
    We kindly request at least 24 hours’ notice for cancellations or changes. Cancellations made with less notice may result in limitations on future bookings.

    Late Arrivals
    To respect the time of all our clients:

    • Phone consultations: If you are unavailable at the scheduled time, you will receive an e-mail to reschedule your appointment.

    • In-person appointments: A 20-minute grace period is provided.

    • Virtual appointments: A 10-minute grace period is provided.

    Arrivals beyond these timeframes may require rescheduling, subject to availability.

    Walk-Ins
    Nikita Jewelry does not accept walk-ins. To preserve the exclusivity and privacy of our service, all visits must be scheduled in advance.

    Appointment Validity
    Appointments made with invalid phone numbers or inaccurate contact information will be automatically discarded to maintain the integrity of our booking system.

    We sincerely appreciate your understanding and look forward to welcoming you to Nikita Jewelry for a refined, one-on-one experience that reflects our commitment to excellence.